Step-by-step Guide

Why rent through us?

We can offer a professional and hassle free service to help find the right home for you. Please find below some useful information that will guide you through the process of renting with us.

Holding deposit

After you have viewed the property you may reserve it by payment of a holding deposit equivalent to two weeks rent or stated minimum as clear funds. This is to enable us to have the property withdrawn from the letting market with us or any other agencies involved once your offer has been accepted.

This holding deposit will of course be incorporated into the six week security deposit, once the Assured Shorthold Tenancy has been confirmed.

We will also ask you to fill in Offer Letter providing brief profile of each prospective tenant which will then be send to the Landlord. At this stage you will also provide us with your proposed moving in date and any requests (i.e. furniture).


Once your offer has been accepted by the Landlord we will ask you to complete a written application form.


As part of the application, we will endeavour (with your permission) to obtain written references to support the information you provide. This will usually mean contacting your employer, current or previous landlord or someone to give you a character reference. We will also carry out a credit search, using an independent referencing company.

If you are self-employed, we will require a written reference from your bank and accountant. We will also require accounts, usually dating back 3 year.

If you are a student who cannot prove a consistent and sufficient income, you will need a parent, relative or close friend to guarantee the rent and adherence to any other tenant obligation listed within the agreement.

Should we decide a guarantor is required before a tenancy can be granted; the same process of referencing will apply to the guarantor.

Administration fee

Prior to us entering into any tenancy agreement there are certain administrative costs required for the setting up of the Assured Shorthold Tenancy Agreement. This is due once your offer has been accepted. The fee is non-refundable.

Deposit and first month rent payment

We will require a security deposit prior to moving in, (which shall be held by the Government Deposit Protection scheme as security for the duration of the Tenancy), plus a full months’ rent in advance, prior to any tenancy commencing.

The deposit will be held and released in accordance with Tenancy Terms and Conditions. The tenant cannot off set the rent by using this deposit. No interest is accruable on deposits.

We found it easier for both the landlord and tenant, for the monthly rent to be collected on standing order.

Inventory/Inventory clerk costs/cleaning

An inventory of the contents and schedule of condition will be prepared by J W & SONS Estate Agents Ltd or the landlord and this will be used on the check-out, once the tenancy has expired, unless otherwise stated. The property shall be professionally cleaned prior to the tenancy commencing, including carpets and curtains. The tenant shall be responsible for the professional clean upon vacating the premises.

It is normal procedure that the cost of check in is met by the landlord, and the cost of check out is met by the tenant.

The Assured Shorthold tenancy agreement shall be drawn up by J W & SONS Estate Agents Ltd (unless otherwise stated), and a draft copy shall be forwarded to all parties prior to the tenancy commencing.


Most Landlords do not allow pets, there are exceptions but usually a larger deposit is required.


Tenants are advised and might be required to obtain tenant content insurance cover. If the content insurance cover is required we will require confirmation of a valid content insurance policy being in place prior to occupancy.

TV licence/telephone/broadband

All bills for services within the property related to telephone, broadband provider, satellite and TV licence shall be responsibility of the tenant for the duration of the tenancy including any connections fees where applicable, unless otherwise stated.

Council tax & utility bills

  1. Gas
  2. Electricity
  3. Water
  4. Council Tax

It is the responsibility of the tenants to pay for Council Tax and all utility bills in respect of the property they are renting.

Your telephone and water rates are transferred into the tenant’s name for the duration of the tenancy.

The Property Ombudsman

J W & SONS Estate Agents Ltd are fully paid up members of the Property Ombudsman Scheme.


J W & SONS Estate Agents Ltd are fully paid up members of the Association of Residential Letting Agents.

Removal company

We can provide you with number of contacts for removal companies should you require. Please contact us for further details. 




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